Blue Sky Hospitality Solutions

The Quality Hotel Tulsa Downtown is searching for the next best Front Desk Agent, is that you?. Night Audit positions MUST have at least 2 years of Hotel Night Audit Experience.. Utilize proper procedures when handling guest PPI data.. Minimum of two (2) years of Night Audit Experience. In-depth knowledge of hotel Front Desk operations

front desk

The Quality Hotel Tulsa Downtown is searching for the next best Front Desk Agent, is that you? Apply today, basic responsibilities are below. Night Audit positions MUST have at least 2 years of Hotel Night Audit Experience. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focusing on personal recognition Reviews arrival list daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations Minimum of two (2) years of Night Audit Experience In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills

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