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Front Desk Agent - Mountain Shadows
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Full-time
- The Front Desk Agent is a key facilitator of the hotel guest’s arrival and departure experiences.
- In addition, the ability to properly distinguish all said reservations as Residences or Hotel.
- Actively participate in the hotel’s up-sell program during guest arrival/departure as directed by hotel management.
- The ability to recite all information regarding the Mountain Shadows facilities, hours of operation, key personnel, special events and activities, and functions in the hotel.
- The ability to assist Residence owners and hotel guests with Concierge-type requests; knowledge of the local area as well as Arizona areas and attractions.
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