Midas Hospitality

Front Desk Agent - Hampton Inn: Brooklyn Park, MN (Mid Shift). Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Hampton Inn hotel located in Brooklyn Park, MN. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.. This will be a mid-shift position.. Previous experience as a Front Desk Agent is preferred. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams.

front desk agent

Front Desk Agent - Hampton Inn: Brooklyn Park, MN (Mid Shift) Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Hampton Inn hotel located in Brooklyn Park, MN. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. This will be a mid-shift position. What You Will Be Doing: <ul><li>Greets, registers, and assigns rooms to guests. Issues room key and gives directions.</li><li>Sorts incoming mail and faxes for guests.</li><li>Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.</li><li>Keeps records of room availability and guests' accounts.</li><li>Computes bill, collects payment, and makes change for guests.</li><li>Makes, confirms, and cancels reservations.</li></ul> The Ideal Candidate: <ul><li>Previous experience as a Front Desk Agent is preferred </li><li>Experience in a customer service industry is required</li></ul> About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: <ul><li>Growth and development tools and access to learning</li><li>Robust PTO policies</li><li>Medical/Dental/Vision Coverage</li><li>401k matching</li><li>Employee Assistance Program </li><li>Discounted products and services</li></ul> Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

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