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Front Desk Agent
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$15 an hour
Full-time
- The Front Desk Agent at the Hilton Garden Inn Midland is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.
- Maintain proper operation of the telephone switchboard.
- Be familiar with all in-house groups and high demand/restricted dates.
- Take all necessary information when taking room reservations and follow rate quoting scenario.
- Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
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