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Front Desk Agent
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- A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino.
- Investigate and resolve general billing discrepancies.
- Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel.
- Promote positive public/employee relations at all times.
- Uphold guest relations in a positive manner; refers guest to appropriate personnel if unable to satisfy guests' complaints.
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