Upvote
Downvote
Front Desk Agent
Share Job
- Suggest Revision
- El Prado Hotel -Downtown Palo Alto520 Cowper Street, Palo Alto CAJob Title: Front Desk AgentPayrate: $20.00 - $23.00 / per hour Preferred Experience: Hotel Front Desk 1 yearCustomer Service 1-2 years Overview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Active Job
Updated TodaySimilar Job
Relevance
Active