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Front Desk Agent
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Full-time
- Front Desk Agent
- The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
- Maintain positive guest relations at all times.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
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