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Fraud & Risk Analyst
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$150
Full-time
- You will be a stakeholder in the design and implementation of systems to take action against bad actors and minimize abuse at scale, handle high risk & high visibility customer cases with care, work with enterprise account teams to manage sensitive issues for high priority customers, and build feedback loops to improve our fraud investigations/detection policies and systems.
- This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
- Work directly with customers to resolve complex risk, fraud, financial, compliance, and trust and safety issues; then, figure out how to operationalize those solutions at scale when needed.
- Serve as an incident manager for high complexity cases, acting as a nexus between our product, compliance, legal, ops, and customer-facing teams
- Have 5+ years of experience and a demonstrated passion for risk evaluation, fraud detection / investigation, trust & safety, legal operations, or other similar teams
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