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Fraud Operations Manager
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- Identifies and escalates to the VP, Risk Management, any suspected, alleged or known internal and external fraud investigations against the Credit Union and its members.
- Reports directly to the VP, Risk Management and will be a member of the Risk Management Department.
- Proactively assists in the oversight of a proactive Fraud Risk Management Program using data extraction, data analytics and management reporting.
- Analyzes potential check and deposit fraud, debit card, and checking irregularities, including returned deposited items, wire and ACH activity, check kiting, new account fraud activity, commercial and consumer loan fraud, and any other suspicious activities.
- Prepares in-depth fraud case investigations narratives, which support: Suspicious Incident Reporting, Elder Abuse Reporting, Subpoenas, Human Resource corrective action, and police reports.
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