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Floater Customer Service Representative
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$17.5 - $23.82 an hour
Full-time
- Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts.
- Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
- A Floating Customer Service Representative (CSR) will work in various branch offices in a defined geographical area and is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor.
- This position must be able to adapt well in the face of workplace stressors such as customers service complaints.
- Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
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