Marlene Meyerson JCC Manhattan

Warmly greet members and guests as they approach the fitness center area.. Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.. ADDITIONAL DUTIES Assist with special projects, events, and promotions as needed.. Computer literacy and willing to learn JCC computer programs.. Knowledge of Mindbody is preferred.

desk receptionist

Job DescriptionJob DescriptionJOB TITLE: Fitness Welcome Desk Receptionist/Part-TimeREPORTS TO: Fitness Desk Managers and Group Fitness Director FLSA Status: Non-ExemptDate: July, 2020DUTIES & RESPONSIBILITIES: Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude. Adhere to the JCC policies and procedures and enforce member rules and regulations. Warmly greet members and guests as they approach the fitness center area. Answer questions and provide information in a clear and friendly manner.Make appropriate referrals and recommendations upon request.Listen and direct members' concerns and complaints to the appropriate manager. Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately. Follow established procedures for collecting money and preparing receipts. Monitor lost and found items as well as equipment. Report repairs.Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.Inventory and maintain all saleable front desk items.Wear your uniform and follow all dress code regulations. ADDITIONAL DUTIES Assist with special projects, events, and promotions as needed. Attend all meetings and training sessions as required. Must be able to work on New Year's Day for our annual fitness event.JOB REQUIREMENTS Strong decision-making skills and the ability to work under pressure.Excellent interpersonal, communications, and member service skills. Physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift/carry objects weighing up to 45 lbs. Requires close, distance, peripheral vision and depth perception. EDUCATION & EXPERIENCE High School graduate or equivalent. Strong math skills. Current CPR certification.Computer literacy and willing to learn JCC computer programs.Knowledge of Mindbody is preferred. Experience in a similar environment is preferred. HOURS & PAY RATE:Staff Hours: Monday-Friday: 5:30am-10pm / Saturday & Sunday: 6:30am-9pmHourly Pay Rate: $16.50Individual shift hours vary. Prefer applicants with flexible schedules. Must be able to work Saturdays and/or Sundays.

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