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Field Technical Support Rep - 3
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$23 - $26 an hour
- Summary: Our Computer Hardware & Audio/Video Technicians install, configure, and maintain computer, audio/video, and digital signage equipment on-site for one of our large clients.
- This role directly interfaces with the client and as such requires experience navigating technical matters with a high level of customer service and empathy.
- Install, configure, and maintain audiovisual equipment, including monitors, audio devices, digital signage, and video conferencing systems.
- Coordinate with vendors for equipment repairs or replacements under warranty.
- Ensure proper recording, documentation and closure in ticketing system.
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