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Field Services Dispatcher
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Full-time
- Receive phone requests, evaluate, and dispatch routine and emergency calls to Animal Control Officers (ACO), Animal Control Investigators (ACI), and Humane Law Enforcement Officers (HLE) in the field.
- Receive and dispatch emergency and non-emergency telephone calls from public and law enforcement agencies relating to DC Animal Control laws and HLE matters, in addition to shelter operations.
- Interpret DC Animal Control and Humane laws, animal control rules, and HRA procedures.
- Effectively operate multiple telephone lines, radio, a computer, and other applicable equipment to communicate information to ACO, ACI, and HLE Officers in the field and HRA shelter staff.
- Performs other related duties and projects as assigned by Field Services Dispatch Manager.
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