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Field Service Technician
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- Perform Break Fix, Desk Side Support, IMACD s, Data Migration, Refreshes, etc.
- Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
- Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
- Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
- Installation of IP, wireless, Analog and Digital phones ( Avaya , Nortel, Cisco, Siemens, Mitel etc.)
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