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Field Service Technician
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- Cornell is seeking a Field Service Technician to manage the installation process when we sell directly to the end user.
- Provide technical sales support to construction industry installation personnel, senior communities, sales and manufacturing to continually improve the quality, service and simplicity of installation of both our hardware and software products.
- Provide technical assistance and training to customers as required in the quotation, installation, operation and troubleshooting Cornell products
- Interpret installation and wiring diagrams to assist sales in the quotation of projects.
- Initiate the RMA process where necessary and follow the process till completion including ordering replacements of equipment and handling return of hardware.
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