Jubilant Radiopharma

Join us at Jubilant Radiopharma, where we combine global clinical expertise with a leading pharmacy network to support our customers and advance the practice of nuclear medicine.. As an industry-leading pharmaceutical company, we specialize in developing, manufacturing, and distributing high-quality diagnostic and therapeutic agents.. Our mission is to improve lives through nuclear medicine on a global scale.. College Degree, BS degree in science, engineering, or Bio-Medical degree, or other post-secondary credential desirable.. As a globally integrated pharmaceutical company, we offer a vibrant and inclusive environment that nurtures individual growth and development.

engineering specialist

This position may be based in Los Angeles, Denver, Salt Lake City or Phoenix. Exciting Opportunity: Field Service Engineering Specialist at Jubilant Radiopharmaceuticals Join us at Jubilant Radiopharma, where we combine global clinical expertise with a leading pharmacy network to support our customers and advance the practice of nuclear medicine. As an industry-leading pharmaceutical company, we specialize in developing, manufacturing, and distributing high-quality diagnostic and therapeutic agents. Our mission is to improve lives through nuclear medicine on a global scale. As a Field Service Engineering Specialist, you will play a crucial role in the installation, training, repair, and maintenance of our cutting-edge systems including SmartFill, RubyFill, and future releases for clients around the globe. Key Responsibilities :<ul><li>Collaborate with Sales & Marketing, Customer Service, and the Clinical Applications team to set up new accounts rapidly and efficiently.</li><li>Travel frequently, up to 30 trips a year (2-3 days), providing an opportunity to meet diverse clients and cultures.</li><li>Strive for customer satisfaction by troubleshooting via phone, email, and on-site visits.</li><li>Contribute to cross-functional investigations of customer complaints and system errors in accordance with quality system procedures.</li><li>Work closely with quality, development, and clinical teams in mitigating and correcting system problems, actively involved in identifying and executing preventative actions and corrective actions (CAPA’s).</li><li>Maintain accurate and timely records within the quality system of all complaints received and troubleshooting performed.</li><li>Schedule, plan, and perform routine preventative maintenance on systems in the field.</li><li>Develop preventative maintenance instruction documents, update and prepare other technical documents as required.</li></ul> Qualifications :<ul><li>College Degree, BS degree in science, engineering, or Bio-Medical degree, or other post-secondary credential desirable.</li><li>At least 3 years’ experience in technical field service with experience in providing technical support over the telephone.</li><li>Proficiency in using SAP or Oracle, and a good understanding of Windows with the ability to learn and troubleshoot complex custom software.</li><li>Strong technical reading and writing skills with good working knowledge of Microsoft Office.</li><li>Knowledge of good manufacturing practices and familiarity with ISO9001 and ISO13485.</li><li>Fluency in English, with clear and concise communication skills, and outstanding listening skills.</li><li>Eligibility to travel throughout the United States and Globally, with a valid driving license and a satisfactory driving record.</li><li>Physical ability to work in various environmental conditions, lift up to 50 pounds, and work in tight spaces, along with a willingness to work in an environment with radioactivity.</li></ul> We offer you: <ul><li>A career, not just a job!</li><li>Career growth and development opportunities</li><li>Supportive work culture</li><li>A competitive base salary</li><li>Annual bonus of 10%</li><li>Travel premium of 12%</li><li>Medical, dental and vision </li><li>401(k) and 401(k) matching</li><li>Paid Time Off and paid holidays </li><li>Short and long-term disability coverage</li></ul> Why work at Jubilant Radiopharmaceuticals?We believe in the power of unity, innovation, and growth. As a globally integrated pharmaceutical company, we offer a vibrant and inclusive environment that nurtures individual growth and development. Our employees are our greatest asset, and we value their contributions, fostering a culture that encourages innovation and teamwork. With a strong commitment to quality and a customer-centric approach, we empower our employees to create value and make a difference in the world. Join us, and be a part of our global success story. We champion an inclusive workplace that treasures diverse perspectives, experiences, and backgrounds. We are committed to build a diverse yet inclusive workplace that is representative of the marketplace and the communities in which the Company operates. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status about public assistance, genetic status or any other status protected by federal, state or local law. If qualified individuals with a disability need assistance in applying for this position, call Human Resources at 407-455-6700 informing us regarding the nature of your request and providing your contact information. Join us, and be a part of our global success story!

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