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Field Service Engineer - Nashville
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- Job Summary The Field Service Engineer is responsible for providing technical direction and support to customers on operation and maintenance of company products.
- Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up.
- The ideal candidate will live in or near Nashville, Tennessee.
- Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management.
- Maintain customer good will through: effective communication of all services rendered; effective communication of on-site arrival time; effective and early communication of late on-site arrival time; effective communication of service and operator issues; effective presentation of positive attitude for the company, products, employees, and customers; and maintaining a proper business appearance as defined by service management.
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