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Field Service Engineer
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Full-time
- Job Description: Position Summary: Field Service Engineers provide on-site installation, repair, modification, and preventative maintenance of all Stereotaxis technology in hospital surgical environments, along with remote diagnosis and support of these activities.
- Essential Responsibilities: Diagnose, install, repair, modify, and perform preventative maintenance of all Stereotaxis technology Interface with customers to obtain accurate details of the equipment service needs and provide updates regarding the progress of the service/installation Create or modify service documentation such as installation, service, periodic maintenance, and troubleshooting manuals Maintain reporting documentation to ensure compliance with company and government requirements.
- Examples include expense reports, field service reports, complaint handling, etc.
- This role must be able to provide after-hours technical support, must be able to lift 40lbs, and must be able to work around magnetic fields.
- Culture: Stereotaxis values steadfast integrity, intellectual excellence, responsiveness and reliability, and a dedication to constant improvement.
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