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Field Service Coordinator
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- Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.
- Coordinate the dispatch of Field Service Engineers and Vendors to provide onsite service.
- Communicate professionally and effectively by phone and email with Field Service Engineers and Vendors on spare parts needs, dispatching and return of material.
- Review dispatch board to ensure Field Service Engineer's and Vendor's schedules make best use of time/costs.
- Coordinates data entry in SAP and CRM based on Field Service reports that are turned in.
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