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FHA Mortgage Servicing - Customer Service
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$18 - $20 an hour
Full-time
Remote
- Leidos is seeking full-time & part-time Mortgage Servicing Professionals at the FHA Resource Center in Albuquerque, NM & Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)
- Our Leidos Mortgage Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.
- As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.
- Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures
- Use your knowledge of mortgage servicing to locate answers in a knowledge database to acknowledge client's requests
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