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FEMA Appeals AmeriCorps Client Service Coordinator - Puerto Rico
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- SBP, a social impact organization focused on disaster resilience and recovery, solves the challenges facing at-risk communities and scales impact with a proven model that brings the rigor of business and innovation to reduce risk, create resilient communities, and streamline recovery.
- A Client Service Coordinator is part of SBP's Build Intervention and supports SBP's clients from application through the construction process to move-in.
- Identify and support prospective clients, working with them to complete a FEMA application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom.
- As assigned, assist clients with their application or appeal to FEMA either in person, via phone, or via video platforms such as FaceTime or Zoom.
- Meet weekly with the Client Services Manager to discuss goals, client cases, professional development, and any other issues, and be open to feedback and coaching.
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