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Facility Information Support Specialist (Archibus)
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- Facility Information Support Specialist (Archibus)
- The incumbent serves as a Facility Information Support Specialist (Archibus) in the Facility Services Division, AMP-100, performing multiple and varying assignments to support development and administration of Archibus, a commercial facility management information system.
- Applies Archibus experience and advanced knowledge to provide various technical support tasks for Archibus, which functions as the primary facility management automation tool for the Aeronautical Center, FAA Headquarters, and nine FAA regional offices.
- Archibus technical support includes support for users, troubleshooting and analyzing problems or issues, developing training and help documentation, and conducting user training on all business functions supported by Archibus.
- Other Archibus related tasks include researching new Archibus modules and functionality, analysis and quality control of data, testing software upgrades and new functionality, writing and reviewing system documentation, developing and conducting needs assessments for system enhancements or expansion, business operations analysis, and assisting with development of Archibus solutions to support AMP business processes.
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