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Enterprise Customer Success Partner - West
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Starting at $250
- SUMMARYThe Enterprise Customer Success Partner (E-CSP) will proactively and continuously engage with a finite number of assigned customers at the enterprise level to ensure transformation success across the Customer Value Journey (CVJ).
- The objective of the E-CSP is to maximize the value that customers and SAP receive through adoption and optimal consumption of their entitled solutions.
- RISE with S/4HANA Private Cloud Edition is designed to provide innovation, flexibly, and cloud-like values while allowing on-premise customers to retain their existing ERP or S/4HANA investments by converting their current system(s) to the cloud.
- ROLE INFORMATIONThe E-CSP simplifies the customer engagement model by advocating for the customer and acting as the primary post-sales SAP contact via orchestrating resources across the product portfolio, Chief Business Office, License & Services Sales, Customer Service and Delivery, Partners and the Market Units.
- The E-CSP drives business outcomes by engaging as a trusted advisor: delivering the intelligent enterprise with customer executives and engaging with line of business leaders to align the right SAP expert with each stage of the customer’s transformation.
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