Upvote
Downvote
Engineer, Tech Support
Share Job
- Suggest Revision
Full-time
- Troubleshoot problems with desktop computing equipment, Windows operating systems, Microsoft Office Suite, and finance and market-data applications.
- Manage hardware and software installations, configurations, and updates via SCCM, Intune, iGel and JAMF.Efficiently respond to help desk tickets and inquiries via Slack, email, phone, or in-person/remotely.
- Document technical issues and resolutions using Confluence, JIRA and Service Now. Conduct user account management, including setups, changes, and password resets within Active Directory.
- Maintain up-to-date inventory of IT assets and maintain in office storage facility.
- Familiar with cloud services like Microsoft Azure, Office 365 and Citrix.
Active Job
Updated TodaySimilar Job
Relevance
Active