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End User Support Specialist
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- End User Support Specialist
- Track request progress via our Zendesk ticketing system
- Hardware support break/fix hard drives, video cards, nic cards, adding/upgrading hardware and troubleshooting and replacing failed hardware.
- Financial Software knowledge a plus - working with Bloomberg, Matlab, Trading Applications
- Microsoft related products: Active Directory (group memberships, password resets and creating users) Exchange, SharePoint, and MS Office suite (2013, o365), Various Azure Resources/Tools
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