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Emergency (Crisis) Services Administrator
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$182,000 a year
Full-time
- Must be a Virginia resident and have Mental Health Clinical Licensure (LPC, LMFT, LCSW) in good standing in the state of VA. Role will focus on the coordination, support, engagement, and management for Aetna Better Health of Virginia members who engage with the behavioral health Crisis Services delivery system.
- Build relationships & partnerships with key crisis service providers, agencies, and other downstream entities in the Crisis Services continuum c.
- Coordination duties related to complex patient populations and collaboration of services with community programs and providers including both mental health, substance use and medical services.
- Participate in the review of policies and procedures, job aids, and desktops related to crisis response behavioral and physical health services.
- Coordinate with health plan staff (e.g. Member Services, Utilization Management, Care Management, Provider Network) to secure needed services for individual members In conjunction with health plan staff (e.g. Utilization Management, Care Management) coordinate processes related to behavioral and physical health services, involving primary care physicians and related care team participants.
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