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Ecommerce Customer Service Representative
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- We’re looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence.
- Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
- Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers
- Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred
- Ability to read, write, and speak in both English and Spanish (bilingual)
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