City of Houston, TX

The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport.. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway.. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers. The Division Manager of Landside Operations at Bush Intercontinental will lead a large, diverse workforce of Landside Supervisors, Senior Agents, and Agents responsible for ensuring the daily operational activities to provide a safe and seamless movement of customers using roadways, terminal(s), and ground transportation.. The Division Manager will participate in emergency preparedness planning events and activities, along with ensuring protocols, both emergency and normal procedures, are in place to test and refine procedures and policies.

division manager

Salary : $99,000.00 - $105,000.00 Annually Location : Houston, TX Job Type: Full Time Job Number: 34353 Department: Houston Airport System Opening Date: 06/21/2024 Closing Date: 6/28/2024 11:59 PM Central POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/ Section: IAH Landside Operations Location: 2800 N. Terminal Road Workdays & Hours: Varied, Typically Monday- Friday 8am- 5pm, may include working nights, weekends, and holidays. *Subject to change The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration (TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Division Manager of Landside Operations at Bush Intercontinental will lead a large, diverse workforce of Landside Supervisors, Senior Agents, and Agents responsible for ensuring the daily operational activities to provide a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Division Manager will evaluate, plan, and manage efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Senior Division Manager and Senior HAS leadership informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Division Manager will participate in emergency preparedness planning events and activities, along with ensuring protocols, both emergency and normal procedures, are in place to test and refine procedures and policies. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. Other essential job duties and responsibilities for the Division Manager of Landside Operations include but are not limited to: <ul><li>Emergency response, up to and including representing the Landside Operations department in the airport's Emergency Operations Center<li>Development and overseeing implementation of departmental policies and procedures<li>Mentoring and development of the Landside team<li>Acts as a liaison to other departments, government agencies, and the private sector. Acts as representation of Landside Operations to both internal and external stakeholders in meetings or events<li>Monitors budget and cost controls within the section to ensure the business unit stays within budget<li>Management of employees' time, evaluations, PCAP actions, and recommendations for disciplinary actions<li>Creating presentations for improvements to the airport systems and environment to maximize satisfaction of our employees and users of the airport<li>Determining and implementing methods to increase and maintain positive employee moral throughout the business unit</li></li></li></li></li></li></li></li></ul> WORKING CONDITIONS The position is physically comfortable; the individual has discretion about walking, standing, etc. This Position will be classified as an Emergency Management Position at the Tier I level. For the Houston Airport System MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Business Administration, Accounting, or a field closely related to the activities of the division. EXPERIENCE REQUIREMENTS Seven years of progressive professional experience closely related to the activities of the division are required, with at least three years in a supervisory capacity. A Master's degree in Business Administration, Public Administration or a field closely related to the activities of the division may be substituted for two years of experience. Directly related professional experience may be substituted for the education requirement on a year-for-year basis. LICENSE REQUIREMENTS None. PREFERENCES **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position and all other factors in accordance with Executive Order 1-6. ** Preference will be given to those candidates with AAAE certifications. GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED: The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION: Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade: 29 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: To view your detailed application status, please log-in to your online profile by visiting: or call (281-233-1886). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1886). (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: •Medical •Dental •Vision •Wellness •Life insurance •Long-term disability •Retirement pension •457 deferred compensation plan •Employee Assistance Program •10 days of vacation each year •11 city holidays, plus one floating holiday •Flexible schedules •Professional development opportunities •Transportation/parking plan •Section 125 pretax deductions •Dependent Care Reimbursement Plan •Healthcare Flexible Spending Account For plan details, visit 01 What is your highest level of education? <ul> <li>Less than a high school diploma/GED</li> <li>High School Diploma/GED</li> <li>Associate's Degree</li> <li>Bachelor's Degree</li> <li>Master's Degree or higher</li> </ul> 02 How many verifiable years of directly related professional experience in an airport operations environment do you have? <ul> <li>less than 5 years</li> <li>5 or more but less than 7</li> <li>7 or more but less than 9</li> <li>9 or more but less than 11</li> <li>11 or more year of experience</li> </ul> 03 How many years do you have of direct supervisory experience? <ul> <li>less than 2 years</li> <li>2 less than 4 years</li> <li>4 less than 6 years</li> <li>6 years or more</li> <li>No experience</li> </ul> 04 Please indicate the degree concentration you obtained ("See Resume" is not acceptable, if statement does not apply, please insert N/A) 05 Describe your experience and involvement in supporting and commanding airport emergencies (see resume is not acceptable, if no experience please insert N/A). 06 Check all verifiable work experience which you have performed as it relates to an Airport Operation environment ( select all that apply) <ul> <li>Manage the operational activities of an airport</li> <li>Coordinate emergency response within an airport</li> <li>Generate written and oral reports</li> <li>Knowledge of airside operations</li> <li>Ability to communicate diplomatically and effectively</li> <li>Airport Emergency Planning</li> <li>Airport Traffic Control</li> <li>In writing high-volume correspondence and/or scopes</li> <li>None of the above</li> </ul> 07 Select the software applications in which you are proficient. (Check all that apply) <ul> <li>Microsoft Excel</li> <li>Microsoft Word</li> <li>Microsoft PowerPoint</li> <li>Microsoft Outlook</li> <li>None of the above</li> </ul> 08 What is your highest degree concentration as it relates to this position? (Check all that apply). <ul> <li>Aviation Management</li> <li>Airway Science</li> <li>Aeronautics</li> <li>Public Administration</li> <li>Business Administration</li> <li>Other closely related field</li> <li>No Degree</li> </ul> 09 If selected "other closely related field", please indicate the degree concentration you obtain ("See Resume" is not acceptable, if statement does not apply, please insert N/A) 10 Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or general discharge under honorable conditions? <ul> <li>Yes</li> <li>No</li> </ul> 11 Are you a Houston Airport Systems Employee ? <ul> <li>Yes</li> <li>No</li> </ul> 12 Do you have a valid/current driver's license? <ul> <li>Yes</li> <li>No</li> </ul> 13 The Houston Airport System operates 24/7, 365 days a year. Are you willing and able to work shift work, including rotation, weekends and holidays? <ul> <li>Yes</li> <li>No</li> </ul> 14 Describe your experience operating in a NIMS environment? (See resume is not acceptable, if no experience please insert N/A) Required Question

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