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Disputes Inbound Fraud Specialist Work from Home
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Full-time
Work from home
- Investigates potential credit card fraud cases based on information received from the fraud detection system.
- Responds to 25 or more account inquiries per hour providing the cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated within the fraud detection queues.
- Must Have one full year of recent contact center and or work from home contact center experience in the last 18 months.
- You must be flexible and open to work schedules that are mid shift to late shifts that include working the weekends as part of you weekly schedule.
- Once you have applied you will complete a On Demand digital interview.
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