Alight Solutions

The right candidate is a self-starter with high learning agility and the ability to translate complex requirements into working solutions.. US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.. Extensive experience managing complex and disparate directories (ex: Active Directory/eDirectory/Radiant Logic/Azure AD/AWS Managed AD/etc. Windows/Linux engineering proficiency - familiarity with DNS, DHCP, TCP/IP, UDP, Failover Clustering, SIEM, IIS/Tomcat, Virtualization (VMWare/Hyper-V), Load Balancing, etc.. Understanding of Disaster Recovery models, supporting performance, resilience, and availability of Tier 0/Tier 1 systems.

services engineer

The AD Engineer is a key member of the Identity Governance and Administration Team within the Alight Security organization. They will work closely with other members of the Identity Team, Information Security Team, Development Team, and Business owners towards a goal of designing, implementing, and supporting a cloud centric Active Directory environment. The right candidate is a self-starter with high learning agility and the ability to translate complex requirements into working solutions.
This role requires an in-depth knowledge with Active Directory, Azure AD, Virtual Directory solutions, as well as hands on experience with cloud infrastructure platforms (ex: AWS/Azure).
**US Citizenship requirements- as this role supports services provided to the federal government and/or a federal government contractor, proof will be required to verify US citizenship status at time of hire.** Key Responsibilities:
Work with the Architecture team to implement and integrate technical solutions.
Ensure Directory Services platforms are secure, compliant, and highly available.
Create and maintain system documentation and operational runbooks for Directory platforms and technologies.
Prioritize and protect privileged identities - leverage RBAC, ACLs, etc. to uphold least privilege and Just-In-Time access.
Deliver timely incident response during aligned shift and on-call assignment (Level 3).
Provide leadership and technical assistance to the Operational support team members.
Direct the installation, configuration, and maintenance of the Directory platforms.
Own Root Cause Analysis and Problem Management.
Assist with security and compliance audits.
Manage customer satisfaction through effectively communicating and managing customer expectations.
Basic Qualifications:
B.S. degree in a computer science, information technology, computer related discipline and/or 5+ years IT work experience in a global information technology infrastructure environment.
Preferred Skills/Experience:
Extensive experience managing complex and disparate directories (ex: Active Directory/eDirectory/Radiant Logic/Azure AD/AWS Managed AD/etc.).
Practical experience with core identity technologies and concepts (ex: Identity Governance/Privileged Access Management/SSO/Federation/MFA/etc.).
Familiarity with IT security practices and fundamentals.
Extensive experience with Cloud service providers (ex: AWS/Azure/etc.) and understanding of cloud service models (IaaS/PaaS/SaaS).
PowerShell/MSGraph scripting or other (ex: JavaScript/Python/Bash/etc.).
Familiarity and experience with CI/CD pipelines and Infrastructure-as-Code (ex: Terraform).
Experience with Group Policy Management (GPO), including leveraging GPOs to enforce security settings, configuration standards, and software deployments.
Knowledge of Microsoft ADCS/PKI/KMS.
Experience with Microsoft Azure AD Connect.
Windows/Linux engineering proficiency - familiarity with DNS, DHCP, TCP/IP, UDP, Failover Clustering, SIEM, IIS/Tomcat, Virtualization (VMWare/Hyper-V), Load Balancing, etc.
Understanding of Disaster Recovery models, supporting performance, resilience, and availability of Tier 0/Tier 1 systems.
Professional Skills/Experience:
Must demonstrate security focused approach to problems.
Must possess deep troubleshooting technical skills that follow security and engineering principles.
Must understand agile processes and concepts.
Must understand how to identify and instill industry best practices.
Ability to translate technical issues into understandable business language for end users.
Team player with proven leadership, communication, organizational, and strong interpersonal skills. The role requires significant interaction with many different teams across a global company.
Self-motivated, with keen attention to detail and excellent judgment skills.
Ability to establish new standards for quality, performance or productivity.
Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, contractors, managers, 3rdparties, and customers as needed.
Able to integrate and apply feedback in a professional manner.
Our story
At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
Our Values:
Champion People - be empathetic and help create a place where everyone belongs.
Grow with purpose - Be inspired by our higher calling of improving lives.
Be Alight - act with integrity, be real and empower others.
It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Pay Transparency Statement: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $110,500.00/year (for full time employees) and the estimated maximum base salary for this role of $195,300.00/year (for full time employees). In addition to a base salary, this position may be eligible for a bonus and/or other incentive plans. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://careers.alight.com/us/en/alight-us-benefits-2023
DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
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