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Director, Vendor Operations
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- You will be responsible for the strategic oversight and management of Chime's vendor partnerships that enable efficient and excellent member service experiences across our contact centers and back-office operations.
- Provide strategic thought leadership, insights, and recommendations to executive stakeholders on vendor footprint, capabilities, and overall operations strategy
- Lead, mentor, and develop a hard-working team of vendor management professionals across operational analysis, partner management, and process excellence
- This role demands a top-tier operations leader with deep expertise in leading and optimizing large vendor ecosystems in support of delivering seamless, elite customer experiences at scale.
- By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.
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