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Director, Product Management - CRM (US - Remote)
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- Reporting to the VP, Product Management - Modern Retail, this product management leader is critical as CDK continues our focus on delivering exceptional experiences for our customers.
- This leader owns the product strategy and long-term success of one of the largest CRMs in the automotive space.
- Defines and clearly articulates long-term (1-3 year) CRM Product Strategy and Vision, ensuring alignment with CDK's overall goals and adaptation to market trends
- Collaborates across the organization, fostering strong relationships with key leaders and teams such product marketing, sales, produce management peer teams, and product engineering, guaranteeing a unified approach to customer engagement
- Translates CRM's impact on business metrics, using clear data to showcase how the CRM contributes to the company's success, while fostering buy-in from others
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