Quality Protection Services (QPS)

The Director of Security is a supervisory and management role that requires ensuringthat all assignedSecurity Officers and Fire Life Safety Directors are performing up to client expectations and QPS standards.. Make certain that all securityand fire life safety personnel maintain current New York State guard licenses and FDNY certificates of fitness and complete required yearly training.. Ensure that all required testing, drills and inspections are completed in a timely manner and comply with FDNY code and regulation requirements.. Establish a working relationship with appropriate law enforcement, intelligence and threat assessment agenciesto identify, quantifyand assess securitythreats to the building and to provide recommendations to building ownership regarding suitable mitigation measures.. FLSD certification and private investigator license preferred.

director of security

Overview The Directorof Security will be responsible for overseeing all securityoperations of a Class A commercial building. This position will be responsible for scheduling and training Security Officers and Fire Life Safety Directors. You must be accessible 24/7 to address emergency incidents affecting the assigned property. The Director of Security must demonstrate strong leadership skills as well as excellent surveillance and emergency responseskills, in additionto knowledge of all hazards and threats to safety. The Director of Security is a supervisory and management role that requires ensuringthat all assignedSecurity Officers and Fire Life Safety Directors are performing up to client expectations and QPS standards. The positionrequires the following, non-negotiable characteristics: Precision and accuracyin the performance of all duties.Direct, articulate and succinct communication style, both verbal and written.Mastery of organizational skills, including management of multiple tasksand deadlines.Analysis of issueswith a methodical and efficient, yet thorough, approach.Self-motivation to be proactive in identifying problemsand developing recommended solutions.Self-discipline to alwaysconduct oneself with the utmostprofessionalism, integrity, reliability and accountability. Duties and ResponsibilitiesLead a team of securityand fire life safety personnel in their day-to-day duties and responsibilities.Develop and implement security policies, protocols and procedures.Oversee physical safetyand security of the building,employees, vendors, contractors, and visitors.Maintain a secureenvironment and provideemergency evacuation and safety procedures to ensure safety of building occupants.Ensure security staff is preparedwith all equipment, uniforms and suppliesnecessary to meet property’s needs and service expectations.Make certain that all securityand fire life safety personnel maintain current New York State guard licenses and FDNY certificates of fitness and complete required yearly training. Develop training plans for security and fire life safety personnel, maintain training records; regularly monitor performance and provide coaching for performance improvement and development, discipline, retraining and termination, if necessary.Create and maintainofficer post ordersand shift schedules; ensure all postsare staffed with qualified, trained personnel.Ensure that all required testing, drills and inspections are completed in a timely manner and comply with FDNY code and regulation requirements.Develop, implement and maintain a security risk management plan for the building’s safety program to reduce liability and mitigate risk.Reconcile security logs against shift responsibilities and patrols; review incident reports prior to submitting to building management.Manage and report security incidents and threats to Management.Establish a working relationship with appropriate law enforcement, intelligence and threat assessment agenciesto identify, quantifyand assess securitythreats to the building and to provide recommendations to building ownership regarding suitable mitigation measures.Monitor and report on security checksand building surveillance.Authorize access to building and ensure that access is controlled.Have a thoroughunderstanding and workingknowledge of all building securitysystems to include existing access controls, security electronic monitoring, and CCTV systems.Maintain and review security records;periodically report on trends, anomalies, and concerns.Conduct site surveysand provide recommendations to Management regarding security system upgradeswhich may includeaccess control, securityelectronic monitoring, and CCTV systems.Staff schedule must be monitoreddaily to ensure that all open officerposts are filled and all approved vacation and time off is coordinated in advance to avoid any unnecessary overtime.Coordinate vacation andschedule vacation with officers.Provide training to all permanentand replacements officers.Control weekly hours and ensure QPS is on budget.Schedule FSD tests and assist with training.Coordinate F01 certification for each officer.Oversee all license expirations and coordinate necessary extensions.Respond 24/7 to inquiries by phone or in-person, as the situation requires.As directed or required interview candidates for hire at the location to validate their qualifications and abilities, and make recommendations.Correctand document minor infractions of company or building policiesthrough verbal warning, training, or memos. Document matters that may require formal discipline on appropriate QPS documents and preserve all evidence/information including, but not limitedto, records, witnessstatements, reports, video, etc.Familiarize oneselfwith applicable labor laws and Collective Bargaining Agreements andensure compliance.Respondto, investigate and prepare reportsrelating to serious,sensitive or criticalincidents or matters. Requirements: 7+ years proven experience as a security managerin a Class A office building preferred.Minimum 10 years prior Law Enforcement experience.Experience using relevanttechnology and equipment (e.g. CCTV, accesscontrols).Experience in reporting and emergency response planning.Excellent knowledge of security protocolsand procedures.Excellent communication and interpersonal skills.Outstanding organizational and leadership skills.Committed and reliable.Must be available 24/7 to address emergencies and incidents.FLSD certification and private investigator license preferred.High school diploma;further education in security administration or similar field will be an asset.Associates or bachelor’s degree is preferred, but not required. Availability QPS maintains operations 24/7/365 and is an “essential business” in the New York area. We work during normal times as well as when other businesses may be closed down. The position requires flexibility and an ability to work whatever schedule and hours are deemed necessary to efficiently accomplish the work and service our clients, which may include working extended hours, weekends, holidays, and/or during emergency situations, such as natural disasters (storms, including but not limited to rain, wind, snow and ice, floods, power outages, fires, earthquakes, etc.), public health emergencies such as the COVID-19 pandemic, government-declared states of emergency, labor strikes, and force majeure events. Accessibility to answer questions by email or phone during off hours in accordance with QPS’ policies, and an ability to respond in person to emergencies and stay in New York City as appropriate, is expected. The ability to work this schedule is an essential function of the job.

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