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Director of Hospitality & Guest Services
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- The Director of Hospitality and Guest Services is responsible for overseeing all aspects of the guest experience, ensuring exceptional service delivery and maintaining high standards of hospitality.
- This role involves leadership, strategic planning, and operational management to optimize guest and volunteer satisfaction and loyalty.
- Drive vision, mission and values of Nativity through all Nativity Ministry environments with emphasis on the relational aspect of volunteer ministry.
- Ensure accessibility to every person eligible to volunteer in all Nativity teams, through annual recruiting weekends, efficient ongoing onboarding processes, and consistent orientations and trainings.
- Provide spiritual care and direction to volunteers by connecting personally with individuals and teams on an ongoing basis.
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