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Director of Digital Services
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Full-time
- The institutes include: Ayer Neuroscience, Behavioral Health, Cancer, Digestive Health, Heart and Vascular, Orthopedics and Tallwood Urology & Kidney.
- The Director will drive the adoption and implementation of digital health solutions to enhance patient experience, improve outcomes, and optimize operations.
- The Director has primary oversight of the MyChart patient portal and is responsible for implementing strategic initiatives to expand patient-facing technologies and shared oversight of additional digital services, such as enterprise web, Customer Relationship Management (CRM), intranet, digital signage systems, and mobile apps.
- Oversees all aspects of HHC’s Digital Health solutions, including Epic (MyChart, Hello World, Welcome, Cadence, etc.)
- Serves as an advisor to the organization on digital health application strategy and delivery, and is a representative of the entire ITS department
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