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Director, Franchise Operations (IHOP)
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- An integral team member of the operations team, reporting directly to the Senior VP of Operations who works with senior and department leaders in operations, training, and strategic operations to ensure the brand strategy is supported and executed with tactics and analysis that meet the strategic plan timeline.
- Supports cross-functional initiatives from inception, testing and implementation to ongoing product management when necessary
- Serves as Operations support on emerging concepts and other strategic initiatives; keeps impact on Operations front and center for every recommended course of action.
- Gain alignment Develop and present win-win business solutions to meet various environmental needs Create and present professional level updates as needed
- Works directly with Franchisees, their designated points of contact and restaurant operators on strategic initiatives.
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