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Director, Customer Success
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- Our team and backers have helped grow eBay, Stripe, Lightspeed, PayPal, Burrow, Shopify, Airbnb, Uber, AppLovin, Clearco, Ada, Substack, to name a few.
- We're looking for a proven customer success leader to own the customer experience and lead our CSMs. You'll be excellent in this role if you're relentlessly resourceful, customer obsessed, play extremely well with others, and are a pro at building bridges across the entire business.
- We exist to serve our customers and our customer success motion is the anchor.
- This is a hybrid role open to candidates exclusively in Toronto and Kitchener-Waterloo areas.
- Recruit and retain a strong team of customer success managers
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