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Director, Customer Care Center
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- We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way.
- Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands.
- This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need.
- Knowledge of employee relations to conduct and deal with employee issues in a proactive manner and enrich and develop the organization culture.
- Responsible for strategic leadership of production activities across Customer Care Center to ensure efficient operations within performance standards, corporate policies, and regulatory guidelines; keeps abreast of the technologies and processes throughout the industry
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