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Desktop Support Technician
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- Hain Celestial is seeking a desktop support technician to assist with their Level 2 support.
- Requirements Minimum 2-5 years experience in a Desktop Support or related capacity with additional customer/client service training experience Bachelor's Degree in Computer Science, Information Systems, etc.
- Knowledge of Windows/ Macintosh operating systems and ability to troubleshoot issues and demonstrate problem solving techniques for local and remote users.
- Daily Job Duties: - 2-3 hours a day will be spent in the ticket que (ServiceNow) - Providing remote desktop support for internal employees - Some phone support (1-2 calls/day)
- Desktop, Support, Active directory, Hardware, Customer service, Technical support, Troubleshooting, Windows, Office 365, Imaging, Sccm, Phone support, Troubleshooting hardware, Ticketing system, Customer support
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