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Desktop Support Technician
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$25 - $30 an hour
- Troubleshooting and Interpretive Skills IT Technicians often have to interpret a problem and determine the best way to resolve it.
- This requires the use of critical thinking, as the IT Tech may need additional information that isn’t provided in order to satisfy the customer or employee.
- Patience will benefit the IT Tech in understanding the problem and working toward a solution.
- Endurance and Focus: Because IT Technicians can work long hours with complicated projects, the ability to stay focused on the objective is key.
- Improvement Opportunities: Be on the constant lookout to improve processes and make things better for both the technician, IT Support and DPC customers.
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