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Desktop Support Specialist
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$25 - $28 an hour
- Our client is seeking experienced Desktop Technical Support consultants for a long-term contract position to work on the north side of town in Johns Creek, GA. In this role, you will provide on-site end-user computing support including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.
- Assist with general maintenance to keep the network running smoothly and with on-site network-related repair requests with service desk personnel.
- Document LAN wiring diagram including wiring closet identification, wiring closet equipment configuration, and wiring drop identification.
- Maintain data catalog of inventory and performed record-keeping functions of hardware locations, assignments, quantities, types, and required repairs, including start-up and end-of-year processes.
- 2+ years of providing end-user support in an enterprise-level organization, administering a Windows or Mac computing environment, or working with WAN/LAN environments.
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