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Desktop Support I
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Full-time
- IT Support Analyst
- Provide IT Infrastructure support to plant employees and resources.
- Provide operational support and maximum uptime for plant-related WINTEL & LINUX client desktops, handheld devices, Laptops, Process PCs, NetPCs, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software, Laserjet, and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems, and untethered Wireless access points and Intermec, Motorola, Symbol, LXE RF devices
- Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems, and performing troubleshooting activities.
- Applicant must have experience supporting Outlook, Windows, Word, Excel, and other desktop applications
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