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Desktop Support Engineer
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$18 - $22 an hour
- Background As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.
- This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution.
- The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department.
- The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network, Server and print services.
- Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites.
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