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Desktop Support Eng
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- In this position, you will report to the Information Technology Manager.
- The Desktop Services Engineer will be responsible for the analysis, acquisition, installation, configuration, implementation, modification and support of computer desktop hardware, operating systems, software, and applications.
- He or she will also apply advanced knowledge of computer hardware and operating systems, and utilize general knowledge of databases, networks, and other areas to provide required day to day support and to implement long-term strategic direction.
- Provide technical support for desktop/computer, purchase, configuration, installation, maintenance, and upgrades of computer hardware.
- Wi-Fi Connectivity IPSEC VPN configuration (SonicWALL Global VPN Client) Office 365, Box.com, Okta Deploy laptops and desktops in a domain environment Inventory and Asset Tag General network connectivity, file access Active Directory account creation and password resets Phone system support (VoIP) Provides day to day desktop support to user community Software license management Computer and network system maintenance and support
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