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Desktop Support
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- Innova’s direct client is seeking a Desktop Support Technician to join their team in Phoenix, AZ. This is a long-term contract with potential for extension/FTE. On-site Mon-Fri 8am-5pm.
- Oversees proper problem escalation, notification and follow-up and ensures continuity of service levels and system functionality.
- Associates Degree in Computer Science, Data Processing or related field or an equivalent combination of education and experience.
- May require, A+, Net+, two Microsoft (MCP), CCNA, MCSE/MCSA or other certifications Advanced proficiency in Microsoft Office Suite.
- May require technical skills in any combination of Networks transmitting Voice/Data/Fax, LAN/WAN communications, TCP/IP, and a working knowledge of telecommunications or other information systems equipment Strong customer service skills.
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