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Desktop Support
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- Desktop Imaging/Procurement/Asset inventory/End user device support
- Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions
- Help improve end users productivity by completing triage, offering advice, teaching and developing solutions to common challenges with office products and capabilities
- Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and workstation devices
- Provide operating system and application support to diagnose and resolve unique, non-recurring problems
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