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Desktop Support - 24 CTC - ONSITE (Local to)
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Full-time
- Location Requirement:Local candidates or willing to relocate at the candidate's expense as this is an onsite position.
- The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution.
- A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors.
- The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance.
- Provide daily support for PC hardware and software, including Windows 10, Office 365 and other enterprise applications.
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