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Desk Superintendent, Rail Control Center
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- Reports to: General Superintendent, Rail Control Center
- Its 50,000 employees provide mass transit and paratransit service throughout the five boroughs of New York City, including almost 7,000 subways cars at 472 stations.
- These employees operate trains, maintain railcars, assist customers in stations, make critical right-of-way or electronic repairs and provide administrative support to deliver timely and reliable customer services.
- This position is responsible for directing various communications and daily operations of the DOS Rail Control Center (RCC), utilizing where applicable, ATS, CBTC and ITRAC technology to achieve safe on-time service delivery.
- Ensures continuity of operations throughout assigned division (IRT, IND, BMT) via dispatching, put-ins, lay-ups and loading of supplements.
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