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Desk Side Support Staff
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Full-time
- Talascend is currently seeking a Desk Side Support Staff for a contract opportunity located in Reston, VA.
- The Desk Side Support Technician will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers.
- Responsible for providing end-user support for collaboration technologies including video conferencing, Smart displays like Surface Hubs, Skype for Business, Microsoft Teams.
- Supports end user requirement associated with Active Directory, DHCP, DNS, print and file services (including Follow Me Print).
- Manages and maintains local assets and configuration items in ServiceNow.
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