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Deposit Services Representative
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Full-time
- Essential Responsibilities:Efficiently process Individual and Department work queues within same day.
- Answering telephone within rings, respond to written correspondence with hour(s), respond to telephone messages within hour(s)Provide confident detailed responses to branches, individual and department emails within the same day.
- Provide support and back-up to other functions within the department; Returned Deposited Items, NSF & Exceptions Processing, Stop Payments, Foreign and Domestic Collections, Adjustments, Safe box processing, Positive Pay Exceptions, Report monitoring, Repurchase & Trade Allocation, ICS Cash Manager Account, Cashier’s Check Escheatment, Large dollar returns, Return Mail, Procedure & process reviews, Charge-offs, Court Accounts.
- Research, Escheatment, B-Notices, IRA Processing & documentation, and account maintenance.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
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